What products can I buy from Planta.dxb?

Planta.dxb offers a wide selection of plants, trees, and gardening essentials for homes, villas, offices, businesses, and outdoor spaces. Our collection includes indoor plants, outdoor plants, ornamental trees, fruit trees, date palms, flowering plants, Bougainvillea, Ficus varieties, pots and planters, fertilizers, and plant care products.

Are your plants grown in the UAE?

Our plants are nursery-grown, carefully maintained, and selected with the UAE climate in mind. We focus on providing healthy, strong plants that are suitable for local growing conditions and ready to thrive with proper care.

Will the plant I receive look exactly like the product image?

Plants are living products, so natural variations in size, shape, colour, foliage, and appearance may occur. Product images represent the general variety and quality of the plant you can expect. We carefully select healthy specimens that meet our quality standards before preparing each order for delivery.

How can I place an order online?

Simply browse our online store, choose your preferred plants or gardening products, add them to your cart, and proceed to checkout. Enter your delivery information, select an available payment method, review your order, and complete your purchase.

What payment methods do you accept?

We accept the secure payment methods displayed during checkout. Available payment options may vary depending on your location and order details. All prices are clearly displayed in AED, and customers can review the total cost of their order before completing payment.

Do you deliver plants and gardening products across the UAE?

Yes. Planta.dxb provides delivery to locations across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. Delivery availability, charges, and estimated delivery times may vary depending on your location and the size of your order.

How long does delivery take?

Delivery times depend on your location, product availability, order size, and delivery requirements. Estimated delivery information will be provided during the ordering process or communicated after your order has been confirmed. We always aim to prepare and deliver orders as efficiently and carefully as possible.

How are plants protected during delivery?

Plants require special care during transportation. Our team carefully prepares and handles plants to help protect their foliage, branches, pots, and overall condition throughout the delivery process. Larger plants and trees may require additional handling or special delivery arrangements.

Can I return or exchange a plant or gardening product?

Because plants are living and perishable products, return and exchange eligibility may differ from other gardening products. If your order arrives damaged, incorrect, or with a significant quality issue, please contact us as soon as possible and provide your order details and clear photographs. Eligible returns, replacements, exchanges, or refunds will be handled according to our Return & Refund Policy.

What should I do if I need help with my order or choosing the right product?

Our customer support team is available to assist with product information, plant selection, order questions, delivery concerns, and other general enquiries. Contact us through the available communication methods on our website, and our team will be happy to assist you.